Terms & Conditions

1. By signing this shipping form, GSA Auto Transport commits to transport the vehicle or vehicles on the selected dates, or on or around those days. To carry out the terms and conditions of this agreement, GSA Auto Transport will locate a licensed carrier (an agent). A specific date for pickup or delivery is not guaranteed by GSA Auto Transport. Typically, the first available pickup date is followed by one to three business days for pick-up.

2. The terms and conditions of the Carrier’s bills of lading, copies of which are included herein and available at the Carrier’s office, apply to this order.

3. The carrier assumes liability as soon as the shipper or his agent signs the bill of lading during pickup, and it ends when they sign it during delivery. In the event that the shipper cannot be reached for pickup or delivery, GSA Auto Transport must be alerted and an agent must be assigned at that point. Should a carrier be dispatched and the vehicle remain unpickable, there will be an extra $75.00 required for a new appointment.

4. Shipper is hereby notified by GSA Auto Transport that their car will be driven to and from the collection or delivery location, as well as on and off the transporter. The consignee is still required to make a good faith effort to meet the vehicle at an appropriate place in the event that the carrier is unable to access either site. You have to be willing to go to the specified pickup or delivery location in order for your vehicle to be fully delivered.

5. Unlike many other shippers, we don’t ask for payment until the day your automobile is assigned to the carrier of your choice. A credit card is required at the time of purchase placement in order for it to be stored on file. When your order is placed, your credit card will be authorized. We will process the deposit payment on the day your vehicle is shipped to the carrier. * Please ask about our offshore, overseas, or out-of-country payment policy.* The remaining amount is due at delivery and must be paid with cash or a cashier’s check made payable to the carrier.

6. GSA Auto deliver cannot guarantee that a particular driver or carrier will deliver your vehicle.

7. Depending on the driver’s discretion, you might have to assist with loading and unloading the vehicle if you are shipping an inoperative one. In addition to any other amounts owed, $150.00 will be required at the time of delivery if the car or vehicles become unusable while being transported. It is the shipper’s duty to ensure that the vehicle is in good operating order. Any issues that render the car unusable for transportation—such as a dead battery, faulty alternator, loose cables, etc.—will result in a $150.00 increase in the cost of transportation.

8. Neither GSA Auto Transport nor its representatives will transport a car with domestic or personal belongings in the passenger or trunk area. GSA Auto Transport and its representatives are not permitted to do so by federal regulation. Such products become the shipper’s entire responsibility if they are sent without GSA Auto Transport’s or its agents’ knowledge. Should your vehicle sustain damage, the transport firm reserves the right to charge you more. GSA Auto Transport has no control over this; it’s federal law.

9. During transportation, vandalism, acts of God (fire, flooding, hail, sandstorms, tornadoes, and earthquakes), and things that fly off the road or the sky are not the responsibility of GSA Auto Transport or its representatives. For these reasons, shippers ought to keep up their own insurance coverage. If required, enclosed transportation is offered at an additional cost to guarantee the state of the car.

10. The shipper is in charge of getting the car or cars ready for transportation; any loose, breakable, or projecting accessories, low-hanging spoilers, fog lights, antennas, etc., need to be taken off and/or securely fastened. Shippers are liable for any parts that come loose during transportation, including any harm the part may cause to any of the vehicles involved.

11. In the event that damage arises, payment of all outstanding transport fees is required before filing a claim. If the carrier is agreeable, you can also arrange a financial settlement with the remaining sum owed to them. Regardless of the weather or time of day, damage must be reported in the correct location on the bill of lading and signed by the driver and shipper if you are submitting a claim. By signing the bill of lading without making any notes about damage, the shipper or his agent certifies that the car was delivered in excellent condition and releases GSA Auto Transport and its representatives from any further obligations. Vehicle must be carefully inspected by the shipper or their agent.

12. Any damage must also be reported by phone to GSA Auto Transport and its representatives within 24 hours. Within ten days of receiving the vehicle, the shipper must provide the approved carrier with a written report of the damage, two estimates, and clear images in order for any sort of resolution to begin. Should such an issue arise, GSA Auto Transport will assist you in this endeavor; however, GSA Auto Transport will not take liability for any carelessness on the part of the designated carrier. We advise you to either pursue enclosed transport OR buy a particular insurance rider if the worth of your car is more than the going rate.

13. Shipper expressly forfeits all right to have this dispute decided in any other court. Only the deposit amount shown on your quotation may be the maximum liability of GSA Auto Transport. GSA Auto Transport shall not be responsible for any delays or damage caused by the designated carrier. In the event of a dispute, GSA Auto Transport will supply the carrier’s insurance certificate and carrier details.

14. You can cancel your order at any moment before your vehicle is allocated to a transporter if you place one with us. You will forfeit the full amount of the deposit if your car is shipped to a transporter before you fax or email your cancellation. Should you decide to cancel your order before a carrier is assigned, GSA Auto Transport will return all money you paid, no more. GSA Auto Transport wants to solely be compensated for services rendered as an auto transport broker. Should you decide to cancel your order after a carrier has been assigned to it, you will be responsible for paying the carrier’s gas, logistical, and loss fees, up to $75. You can choose to cancel and get a full refund or have GSA Auto Transport assign a different carrier if, as stated on your shipping form, the carrier chosen to ship your car does not load it within five business days of the first available pickup date.

15. GSA Auto Transport holds a property broker license and is bonded. Car shipping must be scheduled with a licensed Motor Carrier Corporation, who manages damage claims on their own. Since the drivers must return to their terminals with the original Bill of Lading condition reports, processing your claim could take several weeks. The services offered by GSA Auto Transport include locating a licensed (by the Department of Transportation) carrier and arranging the carrier and the customer’s logistical meeting.

16. At any port facility, demurrage will not be the responsibility of GSA Auto Transport.

17. By placing your purchase online, you acknowledge that GSA Auto Transport has received it and that you agree to the terms and conditions (which are posted here and on the GSA Auto Transport website) in lieu of signing them. By making your deposit payment to GSA Auto Transport using a credit card, PayPal, or check, you accept these terms and conditions.

18. Customers are required to make their vehicle available for transport during that time. GSA Auto Transport reserves the right to cancel the order and apply the cancellation policy if the vehicle becomes unavailable at any point after the order has been placed and a carrier has been assigned.

19. In the event of a carrier delay, GSA Auto Transport shall not be liable for any storage, rental automobiles, or other expenses.

20. The only entity liable for any claims is the insured carrier handling the actual cargo. By turning over the car to the carrier, the customer accepts the conditions of the agreement. The terms for filing claims upon pickup or delivery are available to customers upon request, or they can be obtained by calling or emailing the carrier directly. GSA Auto Transport and its representatives disclaim all liability for any kind of harm, including the following:

harm to the batteries, charging system, wheel bearings, tie downs, brakes, exhaust system, suspension, alignment, and undercarriage. Since certain parts or systems are not assessed at the pickup location, GSA Auto Transport and its representatives do not assume liability for them.

Due to bad lighting or weather, damage was not seen at the pickup location.

Damage to automobiles or antennas in any situation (which could mean they have to be removed).

damage or loss to non-factory fitted audio or visual equipment. comprising an antenna that stays out of the way of the vehicle’s body by more than three inches.

Damage or penalties if the shipper leaves household or personal belongings in the car.

harm brought on by liquids or things launching themselves out of the sky or up the road.

harm to vinyl or fabric convertible or ornamental tops that are older than two years.

harm to any kind of canvas covering, including caps, boots, bras, T-shirts, and other items.

Fluid leaks, including those from batteries, engine oils, transmission fluids, brake fluids, power steering fluids, radiator coolants, and fallout from natural disasters, can cause damage.

harm brought on by the cooling system or battery freezing.

Damage resulting from pull-through from tie-down holes or factory tie-down failure.

Any vehicle that is unable to drive itself onto or off the truck is liable for any damage. (The vehicle’s brake system has failed or it is unresponsive).

21. The motor carrier conveying the vehicle and its workers, both jointly and individually, are permitted to operate and transport the vehicle from point to point or origin to the destination designated in the Bill of Lading by the shipper’s or agent’s signature.

22. The customer guarantees that he or she is the registered owner and/or that the registered owner has given them permission to act as the registered owner’s agent and that they are authorized to engage into this agreement on the owner’s behalf.